I didn’t have to wait at all in the priority line for check-in, and I was able to check two bags, get my boarding pass and continue on through security in relatively little time.I then headed to the British Airways business-class lounge at JFK. Read on to find out where the airline took things up a notch and what still needs improvement.I booked my ticket with The Platinum Card® from American Express in order to take advantage of the card’s 5x bonus category on flights purchased directly through the airline or with Amex Travel. Iberia gives its business-class passengers very small bottles of water, but the crew members were happy to give me a second bottle upon request.Despite being a OneWorld Emerald customer, I was not addressed by name on the flight, which is perfectly acceptable, though I always think that the little things like using a passenger’s name when taking meal orders make a big difference.I can’t fault the crew for any particular aspect of the service, but it wasn’t an overly warm, welcoming or in any way a particularly premium service.Overall, this was a good flight with a comfortable seat, and I would definitely fly Iberia again. The window seats have plenty of privacy, and all the seats feel very wide, being 2″ wider than the A340. Find out what type of packs are considered hand baggage and how to can change them so that they can go in the cabin with you during the flight.Please press the "Keep Session Alive" button to stay connected. The eye mask had an unusual shape and felt plasticky.Crew handed out a hot towel on a small porcelain plate, which was a pleasing flourish I hadn’t seen before.Before takeoff, crew served predeparture drinks with a choice of water or orange juice. Wi-Fi was available on the plane, but I didn’t use it.The amenity kit was more substantial than the one I received in premium economy — it also included a facial spray and lip balm from Germaine de Capuccini, one of my favorite European skincare brands.Besides this, the amenity kid had a toothbrush and toothpaste, earplugs, socks, an eye mask and, hooray, another ’80s-inspired hair tie in that familiar large, bright red, neoprene case.
© 2020 THE POINTS GUY, LLC. I did appreciate the added skincare amenities, but red neoprene case looked tacky, especially compared to Delta’s Tumi hard case.Two lavatories were at the front of the business cabin, and you had to walk through the galley to get to the one on the port side. It is quite well hidden – when you enter the lounge, turn left and keep going until you see it!I liked that there was a double socket by most of the tables which is very handy if you are midway charging something and want to eat. An opportunity to fly a brand new aircraft in business class for 15,000 Avios and £16.80 in Reward Flight Saver fees shouldn’t be passed up without good reason. Now, Iberia does pass on some sizable fees on award tickets booked using Avios – expect to pay about $180 for an economy ticket and $210 or so on a round-trip business class fare. Then we had the pork cheeks which were very good – tender and full of flavour, but very filling and rich.As seems to be the usual case with Iberia boarding was quite chaotic, and the gate was pretty much a rugby scrum of people!Once onboard, things improved. 16 votes utiles. The greens were fresh, and the brie cheese and salmon were both flavorful.I rarely see fish options on planes, especially outside of Asia, and I usually like to try it to see if it’s any good (it almost never is). I could tell that I was going to have a good crew straight away. Cons: apathetic service, bland food and few entertainment selections.Since I’m based in Madrid, I’ve flown numerous times with Spain’s flag carrier Iberia. Having flown out of Terminal 7 with BA many times, I’m very familiar with the terminal, though this was my first time experiencing it and flying an airline other than BA.The check-in area was very quiet, which was expected given how early I was for the 9 p.m. departure. This gave us enough Avios to go to somewhere on both our bucket lists – Buenos Aires.For this flight I used 86,700 Avios + $ 541.62 (about £461) return. I found the seat to be plenty wide, undoubtedly helped by the mentioned gap between the seat and the side of the plane, which is why I’d always recommend an even window number for the solo traveller.The tray table is a single large one that comes down from the seat in front to the side and swivels out in front of the seat. Il était utile pour vous ? Once in flight, there is plenty of room. Too many dismiss cava as cheap and nasty as they associate it with a £4.99 Tesco special. It seems prone to being temperamental.Fortunately, the entertainment was working. The crushed wafers on top were also fantastic, adding a lovely crunch to the dessert. There was actually a delicious looking selection on the buffet, but we decided to hang on for the restaurant.We headed to the dining area as soon as it opened at about 9 pm. There were 2 USBs and a multi-country socket.For a daytime flight, I really enjoy Iberia’s A350. That was definitely a high point of the service aspect of this flight!The very gray business-class cabin is home to 32 lie-flat seats arranged in a 1-2-1 configuration. We may receive compensation when you click on links to those products. So sorry to have interrupted your busy day, Breakfast was disappointing — it just consisted of bread and yogurt. For an explanation of our Advertising Policy, visit Solid hard product with a wide and comfortable seat, efficient service.The service, while efficient, was on the short side and a so-so ground experience at JFK.Travelers have practically endless options when it comes to flying across the Atlantic Ocean, and airlines compete fiercely for the business of travelers hopping across the Pond. Basically, the offering felt limited for what’s supposed to be a premium lounge — though it also looked like one of the hot food stations was out of service that evening.There’s even a separate beer area which featured several Brew Dog (a Scottish brewery that’s very popular all over the U.K.) beers on tap.I had trouble connecting to the Wi-Fi from my laptop, though, strangely, it worked fine on my phone. There is a small reading light at shoulder height too.This was RRs first night flight on Iberia’s A350, and he found it very uncomfortable.
I typically fly both long- and short-haul in economy but have the occasional jaunt in business or premium economy.
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